Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Warranty

  • Our group of qualified professionals will do their best to answer to your assistance needs within up to 1 hour. If, however, the problem you have stumbled upon needs some help from the Administrators’ =Department,= we’ll address the ticket to the administrator in charge and will post a note to let you know.

  • Top quality support service

  • Top–class Client Help And Support Service

  • We will offer you 7 days a week customer assistance via a turbo–fast ticket application included in your Control Panel. You can easily email us anytime about any of the programs that come installed in advance on the virtual server, this includes the chosen Linux distribution, the server management panel and our custom produced Web Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Site Control Panel that is provided free with your VPS provides you with an integrated article base. One can find a range of illustrative how–to tutorials and a selection of step–by–step video tutorials that display all the essential website management duties. You can use them by simply clicking the Help or Video keys in the top right side of each Control Panel section.