A 99.9% Server Uptime
The benefit of creating your own web hosting system is that you do not need to be worried about compatibility – you design a specific set of software apps in such a manner so as to be compatible with a given set of hardware parts. The result is something much more stable and dependable, since there are less potential chances of failure. We have set up our cloud hosting platform atop tried and trusted hardware elements as well as a seriously customized version of SELinux in order to create a truly secure and safe home for your personal websites.
That’s why, with each of our Linux web hosting packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s crucial to also build your own network architecture. That’s the reason why we built a custom–configured internal network in all our datacenter facilities. Based on top–quality Juniper routers and switches, our internal network allows for hyper–fast data transmission rates and is fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, irrespective of which web hosting solution you have picked.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to curtail all possible risks with our cloud hosting plans and even though we provide top–quality technical support, there are occasions when the client is just not happy with what we offer. Or he wants to upgrade to a more powerful web hosting service, like a virtual private server or a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t satisfied, you will get your money back.
24/7 Technical Support
We have attentively hand–picked each member of our 24x7 support team to ensure that we can offer the very best help desk support service that you can possibly get. Each one of our technicians has many years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Besides, they are available 24/7 – you can reach them whenever you want and they will respond back to you as soon as possible.
Their average response time is well under 20 minutes, whilst with other web hosting firms you are forced to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your questions will be replied to in less than an hour.