Phone Support in Web Hosting
We know that the option to consult with a live agent is rather important, for that reason we have three support lines all around the world (USA, UK and Australia) and you are able to reach us over the phone for 14 hours every day. In case you consider obtaining one of our Linux web hosting packages, for example, you'll be able to give us a call and find more about our solutions prior to ordering in order to ensure that we match all of the system requirements for your web sites. Following your order, you can call us about any kind of sales or billing difficulties you may have, or receive any type of general or basic tech info you need. We have tried to find the perfect balance between telephone and ticket support, so for entirely technical matters you have to use our ticketing system, that will help you follow the communication and any new developments in the resolution of the issue.
Phone Support in Semi-dedicated Hosting
We offer live phone support 14 hrs a day as part of the support services for each semi-dedicated server package that we provide. Considering the fact that some issues are more difficult and time-consuming, you will need to open a ticket if you come across such an issue, but for any billing, general or small-scale technical issues you can always give us a call and we'll assist you instantly in order to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you can find out whether you can host your websites on our top-notch cloud platform or you can receive any other general info about our semi-dedicated solutions. We have local phone numbers in the United States of America, Great Britain and Australia plus a global number, so you can call the one that is closer to where you live.