A live chat is one of the many methods of communication provided by some web hosting suppliers as a part of their support services. Determined by the provider, the chat is used for pre-sales, billing and/or technical support. This way of contact is quicker as compared to a support ticket and it'll make it much less likely to misunderstand or misspell something compared to a phone call with a representative. Furthermore, if the issue that you have requires some time to be reviewed and dealt with, you'll be able to do something else in the meantime instead of just waiting, like you'd have to do if you call. You can also employ a live chat support service free of cost as long as you have web access even when your website hosting provider is located in a different country and they do not have a local telephone number you can call.

Live Chat Support in Web Hosting

As we consider the fact that many problems are easily resolved when you chat with a live person, we provide a live chat service for all our prospective and active clients. Our chat is online every single day and our customer support representatives will assist you with a number of questions and issues. If you aren't our client yet, you are able to find out more about our web hosting plans and the web hosting platform in general to make sure that your websites will run efficiently on our servers. In case you already have an account and you've got some questions or you encounter any problems with some of our services, you'll be able to get in touch with us through our live chat and we can provide you with the required information or help you troubleshoot the issue. You will need to open a support ticket for certain troubles that require longer time or the help of a system administrator, still for a variety of basic troubles you'll receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is available every day, even on weekends and holidays. It's the perfect way to learn more information about our Linux semi-dedicated hosting in case you do not have an account yet or to get some issue resolved in case you're a customer and our customer care agents will help you promptly regardless of the time of the day you join the chat. In case you're unsure which package is more appropriate for your web sites, in case you need a piece of advice whether you should order a particular upgrade and how to obtain it or when you've got troubles installing an e-mail account on your computer system, you'll be able to contact us and we'll provide you with the necessary info in a timely manner. The live chat is online even after our telephone lines go off for the day, so when you have an account with us, you can be certain that you will always find prompt assistance with any kind of question or trouble that comes up.